Customer Relations Management
Manage all your b2c and b2b contacts with Tide CRM and create a personalized customer experience during the entire customer journey. You decide the level of automation using the Tide process engine.
B2C (pre)sales
Get to know your prospects and returning clients
better. Contact them with relevant and personalized information to boost your
sales b2b, b2c and b2b2c!
Lead management
Automate follow-up emails, set reminders in
your calendar from within Tide and send personalized emails based on your own
templates.
Profiling (coming soon)
Create client profiles in Tide to optimize
sales processes. Define what makes a great prospect for you and use this info
to sell more.
Automated e-mails
Automate time-consuming communication flows by sending automated e-mails from within Tide.
Upselling
Use automation to improve customer experiences and upselling during your client's trip.
B2B sales
Manage your sales pipeline and build lasting industry relationships to sell smarter.
Log calls
Track all your calls in Tide. Automatically add new contacts and all relevant information from within the call log.
Plan visits
Plan your sales reps' road schedule, track visits and output. Get real-time analytics updates.
Assign tasks
Display assigned tasks automatically to
your representatives' accounts and calendars. Stay on top of all competed
tasks.
B2B statistics
Real-time insights! Check the number of
visits, bookings, turnover, margins, etc. to stay on top of your sellers
network.
From CRM to Customer Intimacy
Addresses and contacts
Manage B2C and B2B contacts and target customers, suppliers and partners for an automated email communication flow.
AI-driven content
Use our integrated ChatGPT connection to replace time-consuming manual e-mails and answer e-mails from within Tide.
Personalized e-mails
Automate yet personalize your follow-up communication to increase customer intimacy.
Sales & Marketing automation
Automate your sales funnel and targeted marketing efforts. Apply dynamic filters for profiling and data segmentation.
Relation insights
Identify customer responses to your
products and marketing activities. Monitor real-time data with advanced
analytics.
Manage multiple quotes
Save time and serve more customers with
less effort. Personalized, punctual and automated.
